I. Product quotation

1. Our factory has been quoted according to the most advantageous ex-factory price, there is not much profit, do not accept bargaining price, please understand! In general, the price is mainly listed on Ali's website. All quotations are ex-factory prices, excluding freight and all other costs. All payments are settled in RMB (unit: Yuan).
2. Because the toy material changes at any time, please ask Wangwang customer service about the price before placing an order.
Two. About color difference
Because the shooting is affected by many factors such as weather and light, and even the resolution of the display is different, there will be a certain color difference, which can not be avoided, and is not a quality problem. Our products are shot in kind, as far as possible to provide you with a comprehensive picture display.
Third, the question of freight
If the amount of purchase is small, you can send express, if the volume can send logistics, express or logistics costs are borne by the buyer, the seller does not bear any costs. (Note: We can only estimate the freight of the goods for the buyer, the actual freight is mainly based on the amount of delivery, we can control the delivery time, but we can not tell the arrival time of the freight station, please understand!)
Iv. Signing instructions
1. When shipping the goods, please carefully check the goods in front of the personnel of the logistics and freight company. If the outer box is found to be seriously deformed or damaged, the packing belt of the sealing box is broken, the sealing tape is incomplete, and there are obvious traces of unpacking and opening, please unpack and check in person. If any error is found, please negotiate with the logistics company to solve the compensation. If not, please do not pick up the goods first, and contact us at the freight station for negotiation; Otherwise, it is deemed to be accepted without objection after signing.
2, express buyers please sign the package, face to face check after the correct signature. Please, especially when the outer package is damaged, be sure to check whether the missing parts and products are damaged before signing. If you find that the quantity is inconsistent or the goods are damaged, please do not sign for the time being and seal the goods immediately, and contact us in front of the Courier. We will contact the Courier company and solve the problem. If the quantity is inaccurate after signing, we have the right not to accept, please pay attention.
V. About delivery
The factory mainly take foreign trade exports, toy products go too fast often have products out of stock, especially the network sales season play equipment sales increase, so do not rule out the possibility of some orders after no goods, so the delivery period in two to three days is normal, we will try to arrange delivery as soon as possible. If there are goods, try to deliver the goods on the same day, and some goods are not available within three days. Please understand! Solution to out of stock problem: First of all, we will contact the consignee, inform the reason for out of stock, and obtain the consent of the consignee to change the style or color.
6. After-sales service
1. If you find quality problems of our products after signing, please be sure to contact our customer service within 12 hours of signing, and provide photos and videos, expired we have the right not to deal with.
We do not accept returns in principle, products due to factory quality problems can be negotiated replacement, (most problems can be replaced by replacing the battery, adjusting the battery placement, wire connection... Such as a simple way to solve, selling toys to repair toys oh) but the transportation costs need to be responsible for the buyer, the replacement products must ensure that it does not affect the secondary sales, after receiving the returned products, we will be in the customer's next purchase will be replaced together, can not accept the next shipment together, freight by the customer! Send back must inform the factory want want customer service!!!
2. Due to the particularity of toy products, which cannot be compared with household appliances, all toys sold by our company do not implement the three-guarantee policy. If the problems arise after use, our company will not assume any responsibility. Special products are handled according to the relevant agreements reached between our customer service staff and guests.
3. The following conditions are not eligible for return: returned products with damaged or incomplete packaging, incomplete product accessories or related information, unauthorized repair or modification, not used or stored in normal ways, beyond the after-sales service period of the goods.